INSURANCE

We are out-of-network provider with all insurances.  

Our office will collect the full amount of your visits by time of service, and your insurance company will reimburse you directly after the claim is processed for the covered benefit. 

Please verify with your insurance to see what your plan covers. e.g. out-of-network coverage, covered condition, number of visits allowed, when to submit claim after service. 

Self-Claim: We are happy to provide you superbill, which is a "detailed receipt" that includes diagnosis, procedure codes, and provider information.  The superbill enables patients to submit to insurance for direct reimbursement.  Many patients found it's a simple process ... read Rebecca's experience here: 

I have been seeing Dr. Kwok for a few weeks now and it has been very valuable for my fertility health.  I knew going to her would be out of network for my insurance but consulted my insurance rep and HR about the process.  I was a little apprehensive about it because filing the claim appeared to be quite cumbersome.  However, I later found out that the superbill given to me from Dr. Kwok covered all the necessary requirements to file the claim.  I ended up filing a single claim that covered all the visits for multiple visits (you can really do as many as you want) and it took me about 5 minutes.  For my insurance specifically, the process was 5 steps that required me to upload a single document to complete.  The specific documents listed by my rep and HR were all included in the superbill.  This made the claim process extremely efficient and stress free." -- Rebecca O.   

Courtesy BillingUpon request, our office will gladly help billing your insurance, exceptKaiserHMOEPO, Medicare, 

American Specialty Health (ASH), claims administrated by ASH, Medi-Cal.  We are not a medicare provider. 

 

Patients with two insurances (primary and secondary): our office can submit claims only to your primary insurance.  You will be responsible for submitting claims to your secondary insurance.  Our office can provide the superbill upon request. 

Infertility patients:

  • Some insurances only cover some Pain and Nausea conditions, fertility acupuncture alone may not be covered.  

  • If you wish to use insurance for "infertility" alone, please verify with your insurance to see if it's a covered condition.

RATES (Applicable for prompt payment)

 

ACUPUNCTURE

 

$115  Acupuncture (45-60 Minutes)          

   - Including 30 minutes patient resting time 

   - New patients must complete the Medical History Consult first     

 

$180  Acupuncture & Herbal Consult COMBO

   - Including (1) an acupuncture session, and (2) a new Herbal Rx

   - $50 saving comparing to pay separately  

$180  Breech Acupuncture & Moxa (60-90 Minutes)

   - Including initial education session for family member 

PHONE CONSULT

Free   Complementary 15-Minutes Initial Consult

$115  New Patient Medical History Consult (30-60 Minutes)

   - Required for new patients before the 1st acupuncture

$115  Herbal Consult (30-45 Minutes)    

   - Prescription is modified every 2-Weeks, normally

$75    Lifestyle Consult (30 Minutes)    

   - Nutrition & Diet 

   - Stress Management 

Discounts available for:

Seniors (over age 65 y.o.)

* Full time students (under 25 y.o.) 

FREE 15-Minutes Initial Consult

 

Talk to Dr. Kwok & learn more

Text (408) 386-1128, or click to

Cancellation Policy

 

All services require 24 hours cancellation notice.  Short term cancellations or no-shows will be charged the full cost of the service.

Payment Information

 

Payment must be made prior to the time of services. 

Our office accepts ZelleVenmo, PayPal, Credit Card, HSA/FSA, Apple Pay, Google Pay. Check or Cash are not accepted.